Why do we ask these questions?

We ask a number of questions when you are submitting a review and here's why.

Is your claim finalised?

If you provide a policy number we can refer your review to the insurer if you allow us to do this.

This gives them the opportunity to respond to your review and also helps to validate your review as genuine.

Reviews which we are very confident are genuine are given a higher weighting than reviews in which we have a very low confidence level.

Policy number?

If you provide a policy number we can refer your review to the insurer if you allow us to do this.

This gives them the opportunity to respond to your review and also helps to validate your review as genuine.

Reviews which we are very confident are genuine are given a higher weighting than reviews in which we have a very low confidence level.