The complete frustration trying to find out if / hoe the claim was progressing, due to this insurance company using a third party company to process claims. For at least two weeks I could not get through on the only number available, and I got no replies to emails. I resorted to emailing a director of the company to complain. Eventually I managed to get through on the phone, and was told there had been a problem with the phone system. Eventually I got the money, but not before they calculated an amount using the wrong currency, requiring my intervention and a second payment.
Holiday insurance with any activity that involved water excluded, even swimming, in the micro print somewhere on the rear pages !! Will do anything they can to bounce you around their departments and avoid settling claims - avoid!!
Insurance Republic offers single trip and multi-trip travel insurance to customers resident in the UK.
Insurance Republic offers specialist travel insurance cover options for:
- Winter sports and skiing cover
- Summer sports and adventure cover
- Gadget cover
- Business travel cover
- Long trips and backpacking travel cover
20% off annual travel insurance policy booked direct
(Gold or Platinum level)
use discount code IR20AMT
Travel insurance policy from Insurance Republic. You'll benefit from:
- Call centres that are all UK based
- Online access to all your policy documents
- 14 days refund guarantee if you change your mind after buying your travel policy