What to do if you've lost your engagement or wedding ring

claiming on your insurance for a lost engagement ring

"Price is what you pay. Value is what you get". How do you put a value on something as unique and filled with emotional memories as your engagement (or wedding) ring? 

Sadly you probably can't. What you can do is take all the steps to protect it for as close to its real value as possible. And if things come to the worse and you've lost a ring that's very precious to you, you can use your home insurance or specialist insurance to help you recover some of its cost. It might help you purchase a replacement or have a replica commissioned. We've listened to your most frequent questions and concerns around protecting your engagement and wedding rings; asked expert opinions so you don't have to, and created this guide which will hopefully help you get wiser with your insurance knowledge.

SHARE YOUR OPINION: Have you already made  an insurance claim for your jewellery or about to start one? Share how epic (or not) your insurer was. Help others pick insurance more wisely.

Lost your engagement ring on a carrot?

There are many examples of people loosing their ring in the sink, or accidentally dropping it in the bin. Other popular scenarios include holidays on the beach (taking off your engagement ring and loosing it in the sand). Gardening is also a big culprit too. However there are miracle stories too like this lady whose ring turned up 12 years later.....on a carrot freshly dug out of their vegetable patch!

Whether you're home or out and about, there are plenty of tips you can use to help keeping personal items like your precious rings safe.

What to do if you loose your wedding or your engagement ring

Where to look for your missing ring

Quite obviously, the first thing to do if you've lost it is to look for it! Here's a handy list of 31 places we have heard people mentioned - where your ring might have hidden itself:

  1. Sink.
  2. Bin.
  3. Under the bed.
  4. Under the rug.
  5. Inside the hoover.
  6. In your kids jewellery box (no kidding).
  7. In the car's glove box.
  8. Jeans pockets.
  9. Your handbag.
  10. Your purse.
  11. Your gym bag.
  12. Your laptop bag.
  13. Inside gloves (winter gloves, ski gloves too).
  14. Inside a pair of shoes.
  15. Inside slippers.
  16. Kitchen drawers.
  17. Clothes drawers.
  18. Wash bag.
  19. Behind your bedside table.
  20. At the bottom of the dirty laundry basket.
  21. In a flowerbed (although technically not in the house).
  22. On the side of the bath tub.
  23. Inside the washing machine.
  24. In the cloth dryer filter.
  25. On the floor.
  26. In the creases of the sofa.
  27. Under the sofa.
  28. In the dress up fancy clothes box.
  29. Under your pillows.
  30. Inside the bed.
  31. Under a pile of mail.

How to claim for your lost ring with your home insurance company

If you still can't find it, you need to report it to your insurance company if you want to claim for it and get some of your money back. Get in touch with your home insurance provioder if you have one, to check whether you have a valid claim (some have exclusions). You can also check the maximum amount you're likely to get back for it which depends on your excess, the single item maximum value your policy will cover and whether or not you still have the proof of purchase or can get a duplicate from your jeweller. Also beware that a lot of insurers will refund the cost of the precious stones rather than the cost of the ring. If you've made a claim for a lost ring on your insurance policy, you can rate  and share how well it went here.

If you have a specialist jewellery insurance policy

Why would take on a specialist jewellery insurance policy when you have a home content insurance already:

  1. It's more tailored to your individual needs - home content policies tend to have a lower value limits for single items.
  2. It might be better value for money than using than using your home content insurance to add a high value single item.
  3. The excess is normally quite low, especially compared to your home content insurance.
  4. You might get better protection away from home.

Check your wedding insurance

Like jewellery insurance, wedding insurance is specialist cover that will normally cover you for loss or theft of your wedding bands or your engagement ring, including during your honeymoon. Do check your terms and conditions very carefully and be mindful of exclusions.

Should you insure your engagement ring on its own

Lost engagement ring advice and tips

A lot of your decision will hang on the value of your ring. Home insurance (as in content insurance) can be a great option but bear in mind that:

  • Claiming for a lost, stolen or damaged ring might affect your whole policy and premium (including your renewal price).
  • Your compulsory excess might be rather high - According to Money Advice Service, a good home content policy should have an excess below £100 and no excess on accidental damage.
  • You might have a lower limit on how much you can insure your ring for than with a specialist insurer.

How to find specialist jewellery or engagement ring insurance in the UK

  • The quickest way will be to compare insurers through a service like MoneySuperMarket or CompareTheMarket. 
  • You can also go direct - Specialist insurers include THMarch, HighWorth insurance, AssetSure and ProtectYourBubble
  • Finally, do check the reviews and ratings other customers have shared about the insurer you're thinking of going with.

Cheapest insurance quotes don't always go hand in hand with great service or satisfaction when it comes to claiming on your policy. There are plenty of services where you can read feedback about an insurance brand from a general customer service point of view (Trust Pilot, Feefo...). You should also check the insurance social media mentions and reviews on Facebook. Finally if you'd like feedback specifically about how they might handle your claim, you can head to our ClaimScore review pages. And if you've had a claim recently (with any insurance brand, it doesn't have to be jewellery insurance), why not take a couple of minutes to share your insurance claim experience and also help others buy their next policy more wisely. Just a thought.

Whoever you select, make sure you keep your original receipt or check your jeweller keeps records of sales of engagement and wedding rings and have them revalued regularly (every 3 years is advisable).  Update your home or specialist insurance accordingly.

How to arrange jewellery valuation for insurance purpose

Your first point of call should be the jeweller that sold you the ring or get in touch with Hatton Gardens Valuation Team, but it's worth comparing the cost and value for money of the service you are buying. 

Check these points before going ahead with your jewellery valuation:

  1. Professional credentials - National Association of Goldsmiths and ideally also a member of the Institute of Registered Valuers.
  2. Valuation leadtime - Hatton Gardens valuation service is a same day service. Some might take a lot longer. 
  3. Cover and protection - If you need to post the item for valuation, will your valuer send a courier? What happens if your ring gets lost? Local services might be an easier solution.
  4. Sample reports - They will give you an idea of how much information you get.
  5. Revaluation fees - typically you need to update your insurance policy every 3 years. Some valuers might offer the revaluation at a cheaper price than others and save you money in the long run.
  6. Personal recommendations - Little beats word of mouth when it comes to selecting a service, being a valuation or your next insurance policy. Ask your friends and family and leverage the power of social media reviews to check the reputation of the insurnace provider you're thinking of using.

an example of a  jewellery valuation report


Why you should get a valuation

Head over to jewellery insurance specialist T.H.March. they make it very clear and simple: "If you need to make a claim on your March Plus Personal Jewellery & Watch insurance policy, we want the process to be as quick and easy as possible. An accurate valuation is priceless because it means we’ll already have all the information we need to be able to arrange for the replacement of your treasured item, usually with your chosen jeweller, very quickly. This is particularly important with bespoke designer pieces and it makes the whole process a lot easier."

You can also download their jewellery valuation checklist to save you time. 


How much do people spend on an engagement ring

Beware - The 80s are making a comeback.

Hang on, what's this got to do with your engagement ring?  Patience...

Look at the autumn/winter High Street fashion: H&M is awashed with Madonna's True Blue album cover tee shirts (1986 wasn't it?) and Back To The Future jumpers.  Vogue reported electric blue outfits and padded shoulders at the Paris Autumn winter Fashion Show. 

Here's the catch.

That decade  was famous for one particular ad. That ad (or series of ads) changed how much it was deemed "right" to spend on an engagement ring. It really managed to do this. The ad campaign was commissioned by De Beers jewellers.  After their original campaign, cleverly using diamonds long lasting qualities as the symbol of marriage with the catchline "A diamond is forever", they upped the stakes and rolled out a tweaked version: "how can you make 2 months salary last forever".  2 months. Indeed. That's a lot of money. And judging by their sales results, it convinced people big time.

More recent figures show however that this perceived rule about how much you should spend on an engagement ring isn't a one for all answer of course. At the end of the day, getting engaged and married should not be about how much the ring cost (well, certainly not at the top of your priorities, in our humble opinion). Here's what the experts say:

Created by William May View larger version

**The survey was commissioned by https://www.diamond-heaven.co.uk/ and independently carried out by www.censuswide.com. The UK sample size was 1,047 adults. Fieldwork was undertaken online between 5th - 14th September 2017. The figures have been weighted and are representative of relevant adult populations (aged 18+).

Diamond alternatives for engagement rings

Whilst diamonds are still synonymous with getting engaged, marriage and love forever, couples are also showing creativity and individuality with stunning alternatives. Some featuring diamond with other precious stones. Zirconia rings. And rings with no diamonds at all. 

Hinna Azeem is the founder of H.AZEEM Jewellery, the award-winning brand specialising in natural gemstone jewellery set in sterling silver. Azeem's creations have been worn by Pixie Lott and Game of Thrones Maisie Williams. Hinna told us: "Alternative gemstones for engagement rings took off as early as the Art Deco movement in the 30s with big, gorgeous emeralds being preferred. The trend is only just re-emerging with celebrities opting for quirky alternatives; Kate Middleton’s gorgeous sapphire engagement ring (with a royal history, of course!), and Eva Longoria’s stunning ruby ring more recently. Modern brides are looking to carve a unique style for themselves and pink diamonds, tourmaline and sapphire are becoming increasingly popular. I went travelling when I was young and that’s when I too fell in love with brightly coloured gemstones – all of my designs are inspired by the colours and traditions of the globe's most beautiful precious gems!”    

Inna Azeem alternative engagement rings

image credit - Inna Azeem collection

So whether you've lost your engagement ring or recently got engaged, we hope you will find the tips above helpful. If you have any other question around jewellery insurance, wedding insurance or honeymoon insurance or claims, let us know. You can email us, tweet us or leave a message for us on our Facebook page

Claiming on insurance for a lost engagement or wedding ring

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