My house got broken into and Churchill went above and beyond to help me reclaim my goods

Having had my main mobile (an Iphone 7+) broken by my two year old I contacted the claims department to see if it was covered by my home insurance. On finding out that it was, the process of submitting the phone for potential repair was a relatively simple one, aided by helpful and friendly staff.

Unfortunately the phone was not repairable or directly replaceable, but to my pleasant surprise I was issued with a voucher to cover the full cost of a brand new replacement of the next model in the range (an iPhone 8 variant).

My only criticism is having to wait for a few minutes at times when being handed between various departments but all in all the process was pretty swift and painless. Ultimately I am more than happy with the final outcome and would recommend my policy to friends, family and anyone else who would care to listen.

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When our freezer broke, it was so easy to claim for the contents.

Amazing all round experience

The staff I spoke to were really helpful. Unfortunately due to technicalities I didn't get my desired outcome but i couldn't have asked for a better insurance company to make this claim go smoothly. Ive recommended them to everyone.

Great customer service s****s who dealt with my enquiry in 2 working day and gave me information about each procedure undergoing. Finally would hope they have more phone call hours as they take too long to answer.

I had accident at fault. I’m very happy with Churchill car insurance. I will recommend it to friends and family