Amazing and helpful insurer. Would recommend to anyone
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I’d bought M&S travel insurance for several years but thankfully hadn’t needed to claim... until I broke my leg whilst skiing in France. They were excellent with immediate assistance over the phone and the claim process was pain free.
Our baggage was damaged upon arrival back in the UK. M&S insurance were quick and didnt cause any fuss.
Very good when I had an accident with medication abroad and had to purchase more. They went through everything and were very empathetic. Had money back within a few days.